Quick answers to common questions

It's a personalised session of interpretive guidance using tarot cards as prompts for reflection. Binaca focuses on helping you see your situation clearly and identify practical next steps. Readings don't predict fixed outcomes.

No. We never guarantee reunions, marriage, pregnancy, jobs, money or any future event. Anyone who promises that isn't being honest with you.

No. Readings are for reflection and personal guidance only. Please consult a qualified professional for those matters. In a crisis, call Tele-MANAS on 14416 or emergency services on 112.

Every reading is personally done by Binaca Patel. No AI writes your reading.

Readings are available in English, Hindi and Gujarati. Choose your language while booking.

Readings are for adults aged 18 and above.

Use Help Me Choose — four quick questions and you'll get one recommendation with the reason, the exact price and what's included. You can also ask our assistant or message us on WhatsApp.

It's our introductory price for first-time customers so you can experience a reading before committing to more. It's one per person; after that the reading is ₹99.

After a One Question Reading or Clarity Mini is delivered, you receive a personal code worth the amount you paid, usable on any private session or support plan within 7 days. It's optional and simply expires if unused.

You'll get an email or WhatsApp notification (no reading content in the message). Your reading opens securely on your booking page.

By phone call, WhatsApp call or Google Meet — you choose while booking. For Meet, the link appears on your booking page before the session.

No. Every plan states exactly how many sessions and follow-up messages are included, and messages are answered within 24 working hours (Mon–Sat).

Securely through Razorpay with UPI, debit/credit cards, net banking or wallets. We never see or store your card or UPI details.

Yes — free up to 12 hours before, up to two times, from your booking page.

Quick readings: full refund before Binaca starts. Sessions: full refund 24+ hours before. Plans: full refund before your first session; pro-rata in the first half of the plan. Full details are on our Refund & Cancellation Policy page.

Refunds go back to your original payment method, usually within 5–7 working days after processing.

Yes. Your question and reading are encrypted in our database, visible only to Binaca and authorised team members, and never placed in emails, WhatsApp previews or links.

Reading content is kept for 180 days after your booking is completed so you can revisit it, then deleted automatically. You can request earlier deletion any time from your account.

Only if you opt in. You can opt out any time from your account or any email.