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CLARITY CRYSTALTarot guidance · Binaca Patel

Privacy Policy

Last updated: 26 October 2026

This policy explains how Manisha Enterprise ("Clarity Crystal", "we") handles your personal data when you use our website and services. We follow the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.

What we collect

  • Contact details: name, email address and mobile number — to deliver your booking and contact you about it.
  • Your question and context: what you choose to share for your reading. You decide how much to share.
  • Booking and payment records: package, times, amounts, payment status and IDs from Razorpay. We never receive or store card numbers, UPI PINs or banking passwords.
  • Assistant answers (optional): if you use the question assistant, your answers are used to suggest a package. They are saved only if you choose to use the summary in your booking or ask our team to follow up.
  • Usage data (with consent): privacy-friendly, first-party analytics about which pages are visited. No advertising cookies.

We process your data to provide the service you request (your consent and our contract with you), to meet legal obligations such as tax records, and — only if you opt in — to send you marketing.

Sensitive information

Reading questions can be personal. They are encrypted (AES-256) before storage, shown only to Binaca Patel and authorised team members, and never placed in emails, WhatsApp previews, links or analytics.

Who we share it with

Only service providers needed to run Clarity Crystal, under confidentiality: Razorpay (payments), our hosting and database providers, our email provider and, if enabled, WhatsApp Business (Meta) for booking updates. If you use the live AI assistant, your assistant answers are sent to our AI provider (Anthropic) to generate follow-up questions and a summary; you are told this before you start and can use guided mode instead. We never sell your data.

How long we keep it

  • Reading content (your question, reading, messages): deleted 180 days after your booking is completed.
  • Booking and payment records: kept as required by tax law (generally 8 years), without reading content.
  • Marketing consent records: kept while consent is active and for a reasonable period afterwards as proof.

Your rights

You can access, correct or delete your data, withdraw consent, and nominate someone to exercise your rights. Use your account page or write to hello@claritycrystal.in. We respond within 30 days.

Security

Encryption of sensitive fields, HTTPS everywhere, restricted staff access with role-based permissions, logging of administrative actions and regular backups.

Children

Our services are only for adults aged 18 and above. We do not knowingly collect data from children.

Grievance Officer

Manisha Bharakhada — hello@claritycrystal.in. Address: Surat, Gujarat, India.

Changes

We'll post updates on this page and, for significant changes, notify you by email.